Customer portal

Your client follows their event like a pro. Without calling you every two days.

A personalized link. Real-time status. Downloadable documents. Payment instructions. Integrated signature. The Kwoot portal gives your customer all the keys to moving forward — without friction, without an account to create.

Real-time status of the file
Event Details
Signature area
Kwoot Customer Portal
What it unlocks

Everything you need to convert more opportunities.

Immediate, frictionless access

The vast majority of your customers do not want to create an account on a new platform to follow a single event. The Kwoot portal operates via a unique secure link sent by email.

What the customer finds in their portal

The portal is organized to guide the customer to the next action. He sees what is done, what is pending, what he must do.

Your brand, not Kwoot's

Your logo, your main color, the name of your establishment: the customer portal is personalized to your visual identity. Your customer has a consistent experience with your brand, from the quote wizard to payment.

Immediate, frictionless access

No account. No password. Just a link.

The vast majority of your customers do not want to create an account on a new platform to follow a single event. The Kwoot portal operates via a unique secure link sent by email.

Customer portal accessible without an account in Kwoot
What the customer finds in their portal

Everything he needs. In order. Without looking.

The portal is organized to guide the customer to the next action. He sees what is done, what is pending, what he must do.

  • Real-time status of the file
  • Event Details
  • Signature area
  • Documents: quote, signed quote, invoices
  • Payment instructions
  • Change requests
Full view of Kwoot customer portal
Your brand, not Kwoot's

The portal is signed in your name, not ours.

Your logo, your main color, the name of your establishment: the customer portal is personalized to your visual identity. Your customer has a consistent experience with your brand, from the quote wizard to payment.

Customer portal branding from Kwoot settings

Kwoot makes this step clearer for the team and more professional for the client: everyone knows what to do, where to look and when to restart.

Example of a situation handled with Kwoot
1 follow-upFrom request to confirmation
30 daysFree trial without credit card
0%Commission on your events

Fewer reminders. More signatures. A better informed customer.

The Kwoot customer portal reduces back and forth and accelerates decision-making. Your client always knows where his file stands.

FAQ

Frequently asked questions about customer portal

Can we deactivate certain sections of the portal?

The structure of the portal remains deliberately simple to guarantee a good customer experience. Personalization mainly concerns visual identity.

Can the customer cancel their event from the portal?

Yes. The customer can submit a cancellation request from their portal and your team is notified.

Does the link expire?

The link remains active for the duration of the file, until the past event. It is revoked in the event of cancellation or at your request.

Can multiple people access the same portal?

The link can be shared by the main client with their co-organizers. Anyone with the link can access it.