Privacy Policy
Last updated: April 2026
1. Who are we?
Kwoot SA is the publisher of the Kwoot platform, software for managing quotes and private events for restaurants. As part of the provision of its services, Kwoot SA is required to process personal data.
Data controller: Kwoot SA, Geneva, Switzerland
DPO contact: privacy@kwoot.ch
2. Data collected
2.1 Kwoot customer data (restaurant owners)
When creating an account or requesting a demo: name, first name, email, telephone, name of the establishment, country.
- Providing and administering the Kwoot service
- Communicate about product developments and updates
- Respond to support requests
2.2 End customer data (restaurant customers)
Via the quote wizard and the customer portal: name, first name, email, telephone, company (optional), event details.
This data is collected on behalf of the restaurant. Kwoot acts as a data processor within the meaning of the GDPR for this data.
2.3 Navigation data
When visiting the site: IP address, browser, pages visited, session duration. Collected via analysis tools with anonymization.
3. Legal basis for processing
| Purpose | Legal basis |
|---|---|
| Provision of service | Execution of the contract |
| Product communication | Legitimate interest |
| Website analytics | Consent (cookies) |
| Billing | Legal obligation |
4. Shelf life
- Account data: subscription duration + 3 years after termination
- Billing data: 10 years
- End customer data: according to the parameters defined by the restaurant
- Browsing data: 13 months maximum
5. Data recipients
Data may be shared with technical service providers: Supabase (hosting), PostHog (analytics), Resend (emails), Sentry (monitoring).
No sale of data to third parties.
Transfers outside the EU are governed by standard contractual clauses compliant with the GDPR where applicable.
6. Your rights
In accordance with the GDPR and the Swiss LPD, you have the following rights:
- Access
- Correction
- Deletion
- Portability
- Opposition
- Limitation
To exercise your rights: privacy@kwoot.ch
You also have the right to lodge a complaint with a competent supervisory authority.
7. Cookies and trackers
The site uses cookies strictly necessary for the operation of the site and analytical cookies subject to consent. A consent banner allows you to configure your preferences during your first visit.
8. Security
Kwoot SA implements appropriate technical and organizational measures: encryption in transit, data isolation by Row-Level Security, restricted access by strong authentication and regular audits.
9. Changes to this policy
Kwoot SA reserves the right to modify this policy. In the event of a substantial modification, you will be informed by email or by notification in the application.
10. Contact
For any questions relating to the protection of your data: privacy@kwoot.ch