Emails

Control emails sent to the client and the team

The email tab allows you to understand what the customer receives at each stage: loan quote, deposit, balance, confirmation or internal notification.

Kwoot form tab with email preview

This tutorial shows you where to find the setting in the Kwoot admin, what to modify and where to control the result on the team side or on the client side.

Before you begin, keep your establishment's actual information on hand: offer, commercial rules, conditions, customer texts or visual elements depending on the setting concerned.

Configuration steps

  1. Open Form > Email Preview.
  2. Filter by category to see customer and admin emails.
  3. Check that the colors, logo, links and payment information are correct.
  4. Correct the appearance or billing settings if an email doesn't suit you.

Captures to follow

The screenshots below show the setting in the admin, then the places where the change may appear in the form, quote, customer portal or internal tracking.

Email preview
Quote data
Customer link
Check before moving on to the next setting

Save, reload the public form or folder, and create a quick test. If the text, price or document is unclear to a customer, correct it before going live.

Continue setup