Diary

Add exceptional closures

Closures avoid requests on blocked dates: holidays, work, internal events, private event already signed or seasonal closure.

Exceptional closures in Kwoot

This tutorial shows you where to find the setting in the Kwoot admin, what to modify and where to control the result on the team side or on the client side.

Before you begin, keep your establishment's actual information on hand: offer, commercial rules, conditions, customer texts or visual elements depending on the setting concerned.

Configuration steps

  1. In Admin > Availability, click Add Closure.
  2. Enter a start date, an end date and an internal reason.
  3. Check that the period is no longer offered in the form.
  4. Update the closure as soon as a date becomes available again.

Captures to follow

The screenshots below show the setting in the admin, then the places where the change may appear in the form, quote, customer portal or internal tracking.

Closures
Public calendar
Requests
Check before moving on to the next setting

Save, reload the public form or folder, and create a quick test. If the text, price or document is unclear to a customer, correct it before going live.

Continue setup

Other diary tutorials